Frequently Asked Questions Useful answers for the top asked questions
My Ethereum withdraw failed with an error "Out of Gas"?
This is because we do not support withdraws to Contract Addresses. Because we are providing a service to you with the best possible fees on Ethereum we are forced to send all withdraws at the minimum Gas level. It requires more gas to execute a contract when sending Ethereum to a contract address, which results in the error "Out of Gas".
To avoid this, please make sure the address you are withdrawing to is not a contract address BEFORE submitting the withdraw.
Tags: ethereum, out of gas, lack of gas, contract address