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Info regarding 2FA, email delays, and withdraws
2FA changes to improve account security - Only affects non-2FA users
Effective from 23rd December we launched a new 2FA system designed to protect your account from unauthorised logins. This only affects users without any 2FA enabled. The system requires that your IP address which you login from is authorised on your account. From the launch date, no IP is authorised. This forces 2FA to be enabled temporarily requiring you to input the code sent to your email address.
After you get the code and login, your IP is authorised and you won't need to input any 2FA codes again until you login from a different IP address.
Please note: this system cannot be disabled and is mandatory for all accounts from now on.
This will also make botter's lives harder.
We believe that due to the above system, an email delay was introduced as a result. This means that 2FA codes which were supposed to arrive instantly could arrive hours later. This issue will be resolved as soon as possible, and does not always happen.
You've all been waiting since the 23rd to get your withdraws. Good news, they will all be sent today or have already been sent!
Big number of users didn't read the previous post we made about disabling the withdrawal system, so we wont be replying to support tickets asking why you didn't get any coins in the last 3 days.
Please do not spam referral links. You will be banned.